Help available

Looking for help with searching for information resources for your assignments? Please note that the HE Zone reception area is now reserved every day just for this purpose between 11am-2pm.

Help available:

• Catalogue searching
• Online research
• Database searching
• E-books
• And lots more…

We are looking forward seeing you in the Information Store.

To look up what's on our shelves, try the online catalogue: http://heritage.ccn.ac.uk/Heritage/

You can also access it from the Blackboard homepage, under "Useful links" on the left, or from a Smartphone with the QR on this page.

With a PIN, you can also log in to renew and reserve items, and check what's on your account. Just ask us to set one up for you, it only takes a minute.

If you'd like more details on finding resources, check out the FAQs section on the Information Store homepage (again, the link is available from the Blackboard homepage, under Useful Links - select "Information Store"). It contains lots of video tutorials and helpsheets on finding resources.

As always, any questions, just ask!

Temporary solution...

There are currently problems with using the "Advanced search" function on the Heritage library catalogue.

We are working hard to fix this, but in the meantime, we recommend using Firefox as your browser. Please ask us if you would like help using Firefox as an alternative to Internet Explorer 9.

Access the catalogue with your Smartphone

Have you noticed these popping up around the Information Store?     
                                                       
They are QR codes, you can point your Smartphone at them to find out information. This particular QR code takes you straight to the library catalogue, so you can search on the move, and go to the shelves with your results (and shelf numbers) on your phone.              

What is a QR code?

A QR code (short for Quick Response) is a type of barcode, readable by QR barcode readers such as Smartphones.

The information encoded can be text, a web link, a text or other data.

How do I use a QR code?

If you have a QR Reader on your Smartphone, simply select the QR Reader app, and point your phone at the QR code.

If you don’t have a QR Code Reader on your Smartphone:

Install a free app for Android phones

1.     Open the "Market" application from the Android home screen.

2.     Press the search button on the Android keyboard and enter 'Neoreader'. Press [ENTER].

3.     Select the application named "NeoReader".

4.     Press the Install button.

Install a free app for iPhones

1.     Open the "App Store" application from the iPhone home screen.

2.     Select "Search" a the bottom of the screen. Search for "Neoreader".

3.     Touch the "Free" icon at the top of the screen. It will change to an "Install" icon.

4.     Touch the "Install" icon that just appeared.

Using your QR code scanner app:

Once the application is downloaded and installed, the scanner can be launched by selecting QR code scanner icon on your phone. Point the scanner at the QR code, and follow the instructions on your phone.

Lost in a maze of information?

          NEW!

          Information Store workshops,
          just drop in

          Every day from 17th - 31st January

          1pm - 2pm, Seminar Room

          Sessions tailored to your needs.



Sample sessions:

• Getting going - Finding books and resources on the catalogue              
• Moving on - An introduction to eJournals and eBooks
• Missed it? Extra inductions available
• UEA and You  - Accessing UEA resources (HE students only)
• Google Boot Camp - Advanced Google searching, Google Books and Google Scholar Uncovering eBooks - Looking at our eBooks
• Don’t get caught short! - Plagiarism and referencing, including Document It software
• Unweaving the web - Evaluating and referencing websites
• Advanced research skills for HE - Advanced searching, more in-depth look at eJournals

Can’t make it? Ask at the Enquiry Desk for more help or email tis@ccn.ac.uk